Have questions? Call now! (ID:127145)+44-20-3695-1294

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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will appear. It contains exhaustive information about all the operations that you can perform on that particular page. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide variety of video tutorials clarifying how to use our hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you searching for, have a glance at our extensive FAQ section, which includes questions asked by real people and offers practical solutions. We frequently "revamp" our Frequently Asked Questions section with new entries so as to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, you can touch base with our excellent team of support engineers available 24-7 and eager to help you with any question. Each trouble ticket you open will be answered within 1 hour (the average trouble ticket response time is approximately 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 127145

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com